Privacy Policy

Last Updated: October 9, 2024

1. Introduction

GiftElan Information Services Ltd. ("GiftElan.org," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website giftelan.org (the "Site").

By using our Site, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We may collect several types of information from and about users of our Site:

2.1 Personal Information

Personal information is data that can identify you individually. We may collect:

• Contact Information: When you submit inquiries through our contact form, we collect your name, email address, and any information you provide in your message.
• Newsletter Subscription: If you subscribe to our newsletter, we collect your email address.
• Feedback and Surveys: Information you provide when participating in surveys or providing feedback.

2.2 Non-Personal Information

We automatically collect certain information about your equipment, browsing actions, and patterns, including:

• Usage Details: Traffic data, location data, logs, and other communication data
• Device Information: IP address, operating system, and browser type
• Cookies: We use cookies and similar tracking technologies. See our Cookie Policy for details.

3. How We Collect Information

We collect information:

• Directly from you: When you provide it through contact forms, newsletter subscriptions, or communications with us
• Automatically: As you navigate through our Site using cookies, web beacons, and other tracking technologies
• From third parties: Such as analytics providers and email service providers

4. How We Use Your Information

We use information we collect for the following purposes:

• To provide educational information about gift cards
• To respond to your inquiries and contact requests
• To send newsletters and updates if you have subscribed
• To improve our Site and educational content
• To analyze Site usage and optimize user experience
• To protect against fraud and illegal activities
• To comply with legal obligations

5. Disclosure of Your Information

We may disclose personal information in the following circumstances:

• Service Providers: To contractors and service providers bound by confidentiality obligations
• Legal Requirements: To comply with court orders, laws, or legal processes
• Protection of Rights: To enforce our Terms of Service and protect rights, property, or safety

We do NOT sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. All information is stored on secure servers behind firewalls with encryption protocols.

However, no internet transmission is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request restriction of processing under certain circumstances
• Right to Data Portability: Request transfer of your data to another controller
• Right to Object: Object to processing of your personal data

To exercise these rights, contact us using the information at the end of this policy.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including legal, regulatory, tax, accounting, or reporting requirements.

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 (416) 847-5523
Mail:
Privacy Officer
GiftElan Information Services Ltd.
123 Front Street West, Suite 400
Toronto, ON M5J 2M2
Canada